Karnataka, India (Bangalore 560002)
Freddy Domnic Dass, general manager of Springs Hotel and Spa in Bangalore, India, has been in the real estate business for decades. He prides himself on keeping costs low and customers happy with his sleek, comfortable property.
“We are small boutique hotel with 4 floor and 3 levels for our 36 rooms,” explained Freddy of Springs Hotel and Spa. “Inside the hotel we use white decor predominantly, for brightness and cleanliness. Our room sizes are from 290 square feet onwards, which is a very generous size and highly appreciated by our guests.”
Springs Hotel is located in central Bangalore amidst auto workshops and the everyday workings of the city. “Our prices have been kept at very reasonable,” Freddy notes, “and when guest arrive they do not have much expectations due to the price. After they check in we hear only wows from our guest for the luxury and spacious rooms.” They also pride themselves on the daily breakfast spread they provide at the hotel.
Freddy is a seasoned business investor, and he sees locally-owned properties like his as the future of the industry. “Guests are bound to get more personal attention than the larger, branded and expensive hotels, where they will be lost in the crowd,” he said, adding: “The independent hotels will surely take away a large chunk of the big brands business with their customer centric approach.”
Dass has used the Internet to drive business with customers that otherwise wouldn’t have known about the property. “Working with IVH, the world gets to know about our hotel as quickly as the city knows. Most of our guests say, ‘I did not expect the hotel to be so nice, comfortable and clean.’”
Freddy noted that quality, value and access to information online are what makes the difference for his business. “We have made an impact by offering quality and value for money and our happy guests have become our brand ambassadors.” The next time you stay local in Bangalore, book at Springs Hotel and Spa to experience for yourself why guests rave in person and online for the work of Freddy Domnic Dass.